Policy Brief

What do citizens tell us about administrative services? The second public perception survey in the Western Balkans

Public perceptions from four out of six countries in the Western Balkans suggest that state administration has become more citizen oriented in the past two years. Citizens throughout the region are increasingly aware of electronic access to administrative services, even though the COVID-19 pandemic has had a limited impact on using this type of access. […]

Breaking the impasse: Exploiting new opportunities to strengthen EU-Western Balkans relations

This discussion paper argues that successful economic and democratic transformation of the Western Balkans depends not only on a more coherent political engagement of the EU and its member states with the region, but also on a more effective use of the full range of tools within the enlargement policy toolbox. The revised methodology for […]

The Western Balkans and the COVID-19: Effects on good governance, rule of law and civil society

This policy brief underscores outstanding issues that emerged during the COVID-19 crisis with possible long-term consequences on the functioning of democracy and rule of law in the six countries of the Western Balkans – Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia. This paper specifically addresses the impact of the crisis on the […]

Opening governments in times of lockdown

The ongoing coronavirus crisis has spurred a myriad of measures from governments in the Western Balkans to better inform their citizens and provide services in emergency circumstances. Yet, responses to the pandemic and the institution of unprecedented lockdown measures have introduced various challenges to already fragile standards of transparency, accountability and rule of law, as […]

Curbing the executive bias in EU enlargement policy for a stronger democracy in the Western Balkans

Almost two decades have passed since the countries of the Western Balkans (WB) began their way on the European integration process. From today’s perspective, however, the region’s prospects of achieving EU membership in the foreseeable future appear rather grim. This policy brief zooms precisely on this “executive bias” – the focus of the region’s EU […]

Proactive transparency and the right of access to information: Two sides of the same coin

Depending on the side initiating communication, there is a reactive transparency of the administration in Bosnia and Herzegovina, and it is based on citizens requesting information pursuant to the Freedom of Access to Information Act, and the requested information is then granted to the citizens upon their request; and there is a proactive transparency, where […]

Preparing for accession negotiations in the Republic of Macedonia: What can we learn from WeBER monitoring?

This policy brief reflects on the significance of the findings of the WeBER project for the preparation of the institutional structures and procedures for managing the EU accession negotiations in the Republic of Macedonia. The WeBER project monitored a selected number of principles through its own indicators in all areas of the Principles of Public Administration […]

Lack of government transparency in Serbia: Low accountability domestically and poor response to EU conditionality

The Government of Serbia falls short of ensuring transparency of its work. By regularly publishing cherry-picked information from its sessions, access to all adopted decisions becomes hardly possible and the approach to provision of information unjustifiably selective. In addition, by irregularly reporting to the public on its performance, the Government reduces possibilities for public scrutiny […]